FACOM's after-sales service, a cornerstone of the brand for over 55 years, is dedicated to the maintenance and repair of your tools and equipment.



The FACOM Guarantee is an integral part of the brand's commitment to its customers.

It ensures complete satisfaction with FACOM products. To guarantee the quality of its products, FACOM has offered a free exchange or repair guarantee for over 60 years, with no time limit* (excluding technical products, torque wrenches, tool trolleys, and workshop furniture).

☑ The FACOM Guarantee is valid at all FACOM distributors. A specific organization dedicated to the management and tracking of returned products has been put in place at FACOM to be as responsive as possible to customer requests:
An initial handling of product returns by the distributor network, whose mission is to apply the FACOM Guarantee and carry out exchanges from stock (subject to availability).

☑ FACOM processes returns daily through a dedicated warranty application service comprised of 18 people.

The FACOM Guarantee: and your tools stand the test of time…