We are proud of our commitment to French quality and guarantee the quality of our products and services through our Origine France Garantie certification, which attests to the French origin of our products and their manufacture in compliance with French standards and regulations.

At FACOM, we are committed to providing exceptional service to our customers.
That's why we have obtained the prestigious Service France Garantie label for several of our services, including After-Sales Service, Repair Center, Technical and After-Sales Call Center, Customer Service, and B2B Customer Laboratory.

With the Service France Garantie label, we offer our customers the assurance of superior quality service, delivered by competent and certified professionals. Our commitment to quality allows us to guarantee total satisfaction for each of our customers.

For over 70 years, at FACOM, we have been committed to providing our customers with superior quality products. That's why we offer a lifetime warranty on our products, promoting their durability and the possibility of recycling them when they are exchanged.

We are also proud to have adopted a digital version of our warranty, which is simpler, faster, and more environmentally friendly. This digital version is part of our commitment to innovation and protecting the planet.

At FACOM, we are committed to offering our customers superior quality products and ensuring their satisfaction at every stage of their purchasing experience.

FOCUS on the electric carrier

The FACOM EM.A represents the new revolution in mobility for maintenance technicians on industrial sites. This electric carrier allows technicians to move around with all their tools and equipment for interventions both indoors and outdoors. With no polluting emissions and in absolute silence, the FACOM EM.A can go anywhere, increasing the productivity of all maintenance agents.

It should be noted that the electric carrier has the Solarimpulse label, which is designed to highlight existing solutions that are both clean and profitable and have a positive impact on the quality of life.